Warranty Policy

Warranty Policy – NegiAirgun

At NegiAirgun, we are committed to delivering high-quality products. To ensure customer confidence and satisfaction, we offer a limited warranty on selected products.

1. Warranty Coverage

  • Warranty is applicable only on products that come with a manufacturer or seller warranty.
  • Covers manufacturing defects and functional issues under normal usage conditions.
  • Warranty period may vary depending on the product and will be mentioned on the product page or invoice.

2. Warranty Duration

  • Standard warranty ranges from 3 to 12 months, depending on the product category.

3. What is Not Covered

  • Damage caused by misuse, mishandling, or improper maintenance
  • Normal wear and tear
  • Unauthorized repairs or modifications
  • Damage caused by accidents or external factors

4. Claim Process

  • Contact our support team with your order ID and issue details.
  • Provide clear photos/videos showing the defect.
  • Our team will review and guide you through the next steps.

5. Resolution Options

  • Repair of the product
  • Replacement (subject to availability)
  • In certain cases, partial or full refund

6. Important Guidelines

  • Keep your invoice/receipt safe as proof of purchase.
  • Warranty is valid only for the original buyer and is non-transferable.

7. Legal Compliance
Customers must use products in accordance with local laws and safety regulations. Warranty will be void if products are used illegally or irresponsibly.

If you have any questions regarding warranty, feel free to reach out to us. We are always here to assist you.


8. Support

If you need assistance regarding warranty or service center information, please contact us through the Contact Us page on our website.

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