Return & Refund Policy – NegiAirgun
At NegiAirgun, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.
1. Eligibility for Returns
- Products can be returned within 7 days of delivery.
- Item must be unused, undamaged, and in original packaging with all accessories.
- Proof of purchase (invoice/order ID) is required.
2. Non-Returnable Items
- Used or damaged products due to customer mishandling
- Products without original packaging or missing parts
- Items returned after the return window
3. Return Process
- Contact our support team with your order details.
- Share clear images/videos if the product is damaged or defective.
- Once approved, we will provide return instructions.
4. Refund Policy
- Refunds will be processed after the product is received and inspected.
- Approved refunds will be credited within 5–7 business days via the original payment method.
5. Replacement Policy
- Defective or damaged items are eligible for replacement (subject to stock availability).
- Exchange/Replacement deliveries will be done within 5-7 business days.
6. Shipping Charges
- Return shipping costs may be borne by the customer unless the product is defective or incorrect.
7. Important Note
Due to the nature of airgun products, certain items may be subject to local laws and regulations. Customers are responsible for ensuring compliance before purchase.
For any queries, feel free to contact our support team. We’re here to help!
NegiAirgun – Your Satisfaction Matters
